Part-Time Vet Practice Leader: People & Operations

Vets for Pets; Clevedon; On-site; GBP 25,000 - 35,000; Part time

Benefits offered by this job

Colleague discount

Career development

Pension

Holiday allowance

Job summary

Clevedon Vets for Pets is seeking a part-time Practice Manager (20 hours per week) to lead the team and ensure smooth day-to-day operations in a busy veterinary environment.

You will inspire colleagues, implement HR policies, recruit and develop staff, and work with the business development partner to drive performance and profitability. Previous veterinary experience is not essential, but strong leadership and organisational skills are valued.

Qualifications

• Proven leadership ability and strong organisational skills.
• Experience in HR processes handling is beneficial but not essential.
• Experience in veterinary practice not required but appreciated.

Responsibilities

• Take full responsibility for the day-to-day operations of the practice
• Champion and embed our ethos of being the friendliest practice in the area across everything we do
• Manage and implement HR policies, while supporting and developing our valued colleagues
• Proactively resolve issues to ensure consistently high standards of service
• Recruit, train and develop a high-performing team
• Work closely with the business development partner to oversee and manage practice debt
• Handle and resolve client complaints professionally and effectively
• Effectively manage your own workload and diary to deliver all responsibilities successfully

Skills

People management

Client care

Tools

Microsoft Office

Job description

Clevedon Vets for Pets is seeking a part-time Practice Manager (20 hours per week) to lead the team and ensure smooth day-to-day operations in a busy veterinary environment.

You will inspire colleagues, implement HR policies, recruit and develop staff, and work with the business development partner to drive performance and profitability. Previous veterinary experience is not essential, but strong leadership and organisational skills are valued.