Part-Time Vet Clinic Administrator

IVC Evidensia; Leeds; On-site; GBP 19,000 - 23,000; Part time

Benefits offered by this job

6.6 weeks annual leave

Pension scheme

Healthcare Cash Plan

Discounted veterinary care

Job summary

inspiring vet care in Leeds is seeking an organised Office Administrator on a part-time fixed-term basis for 12 months at Holly House Vets.

The role covers handling invoices, cash and data protection, banking, debt collection and insurance claims, recording enquiries, and promoting Pet Healthcare Plans. You will support vets during consultations, educate clients about services, and help with refunds and general practice administration.

Qualifications

• Experience in a veterinary environment is beneficial.
• Strong IT skills and proficiency with practice management systems.
• Excellent communication and customer service skills.
• Ability to handle invoices, payments and insurance claims.

Responsibilities

• Ensure invoices are correct and adjustments added.
• Manage cash security and data protection.
• Banking in line with group policy and policy limits.
• Debt collection within the practice including insurance claim administration.
• Record, pass on and follow up enquires on the Practice system.
• Support Vets during consultations by recording information.
• Ensure clients pay for services on day of treatment.
• Educate clients about practice services and promote Pet Healthcare Plans and insurance.
• Promote promotional schemes.
• Organise client refunds.

Skills

Organised

Attention to detail

IT skills

Customer service

Job description

inspiring vet care in Leeds is seeking an organised Office Administrator on a part-time fixed-term basis for 12 months at Holly House Vets.

The role covers handling invoices, cash and data protection, banking, debt collection and insurance claims, recording enquiries, and promoting Pet Healthcare Plans. You will support vets during consultations, educate clients about services, and help with refunds and general practice administration.