Part-Time Vape Retail Specialist - Customer-Focused Growth

Totallywicked Eliquid; Colchester; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Branded uniform

30 days Holiday (Pro-Rata)

Ongoing training

Holiday Buy and Sell scheme

Learn to Drive scheme

Recognition Awards

Pension

On-site gym (Head office only)

Job summary

Totally Wicked is seeking a part-time Sales Associate in Colchester to deliver exceptional customer service and support our retail network. You’ll process transactions, handle refunds, maintain store standards and demonstrate products, while working across 7 days with guaranteed contracted hours and overtime opportunities.

We offer a branded uniform, holiday entitlement pro-rata, ongoing training, and a range of benefits including pension, bonus schemes, and an on-site gym at head office.

Qualifications

• Experience delivering customer service in a retail or similar environment.
• Excellent communication and interpersonal skills.
• Able to work independently and as part of a team.

Responsibilities

• Deliver great customer service in line with our values.
• Accurately process customer purchases and maintain stock accuracy.
• Handle refunds and credits efficiently and accurately.
• Maintain high store standards, cleanliness and presentation.
• Stay up-to-date with products and demonstrate them to customers.
• Assist with stock counts and flag discrepancies to the Store Manager.

Skills

Customer service

Communication skills

Team player

Flexibility

Job description

Totally Wicked is seeking a part-time Sales Associate in Colchester to deliver exceptional customer service and support our retail network. You’ll process transactions, handle refunds, maintain store standards and demonstrate products, while working across 7 days with guaranteed contracted hours and overtime opportunities.

We offer a branded uniform, holiday entitlement pro-rata, ongoing training, and a range of benefits including pension, bonus schemes, and an on-site gym at head office.