Part-Time Store Supervisor: Elevate Customer Service

The Yorkshire Trading Company; Northallerton; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

5.6 weeks annual leave (pro rata)

12.5% Discount after induction period

Work place pension scheme

Job summary

The Yorkshire Trading Company in Northallerton is seeking a Retail Store Supervisor for a part-time role. You will assist the store manager daily, deputise as key holder, and help train retail colleagues including cashiers and the replenishment team on the shop floor.

You will work on displays, stock rotation, pricing accuracy, and deliver excellent customer service while handling queries and contributing to team efforts. This position includes weekend rota shifts.

Qualifications

• Assist the store manager in day-to-day running of the store.
• Deputise in the absence of the Store Manager (key holder).
• Support in training retail colleagues, including cashiers and replenishment team.

Responsibilities

• Work on store displays / stock rotation and put away.
• Handle customer questions, complaints, and issues.
• Direct customers by escorting them to racks and counters suggesting items, delivering great, traditional customer service
• Cashing up duties as and when required
• Ensure pricing is correct.

Skills

Customer service

Cash handling

Team leadership

Stock rotation

Job description

The Yorkshire Trading Company in Northallerton is seeking a Retail Store Supervisor for a part-time role. You will assist the store manager daily, deputise as key holder, and help train retail colleagues including cashiers and the replenishment team on the shop floor.

You will work on displays, stock rotation, pricing accuracy, and deliver excellent customer service while handling queries and contributing to team efforts. This position includes weekend rota shifts.