Part-Time Store Supervisor — Training & Customer Experience Lead

The Yorkshire Trading Company; Penrith; On-site; GBP 11,000 - 15,000; Part time

Benefits offered by this job

5.6 weeks annual leave (pro rata)

12.5% Discount after induction period

Work place pension scheme

Job summary

The Yorkshire Trading Company is seeking a part-time Store Assistant to help run the store on a day-to-day basis and to deputise as needed for the Store Manager. You will play a key role in training colleagues, managing stock, and delivering excellent customer service on the shop floor.

You will assist with displays, pricing, cashing up, and ensuring promotions are communicated. The role includes weekend work on a rota and a supportive benefits package.

Responsibilities

• To assist the store manager in the day to day running of the store.
• Deputise in the absence of the Store Manager (key holder).
• Support in the management and training of retail colleagues, including cashiers and the replenishment team working on the shop floor.
• Work on store displays / stock rotation and put away.
• Keep up-to-date with all of our products, services and promotions.
• Handle customer questions, complaints, and issues
• Direct customers by escorting them to racks and counters suggesting items, delivering great, traditional customer service
• Contributes to the team effort by accomplishing related results as needed.
• Cashing up duties as and when required
• Ensure pricing is correct.

Skills

Customer service

Cash handling

Team leadership

Store operations

Visual merchandising

Tools

POS system

Cash register

Job description

The Yorkshire Trading Company is seeking a part-time Store Assistant to help run the store on a day-to-day basis and to deputise as needed for the Store Manager. You will play a key role in training colleagues, managing stock, and delivering excellent customer service on the shop floor.

You will assist with displays, pricing, cashing up, and ensuring promotions are communicated. The role includes weekend work on a rota and a supportive benefits package.