Part-Time Store Leader — Drive Service & Community Impact

Co-op; Kidwelly; On-site; GBP 17,752,000 - 24,045,000; Part time

Benefits offered by this job

Colleague discount

36 days holiday (pro‑rata)

GP access 24/7

Cycle to work

Pension contributions

Job summary

Co-op is seeking a Customer Team Leader in Kidwelly. You will manage a small team, opening or closing duties, and support store operations while delivering essential community services.

The role involves involvement in post office or bakery tasks and online/home delivery support, with a focus on great customer service. You will lead shifts, coach colleagues, and help drive membership growth and merchandising standards.

Qualifications

• Passion for people and leadership.
• The ability to work flexibly and lead by example.
• Skills in retail, merchandising, or team management (experience not essential).

Responsibilities

• Own the day-to-day running of the store by leading the team on your shift.
• Motivate, coach, and support your team to deliver great service and efficient operations.
• Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members.
• Support store performance through merchandising, stock accuracy, and HR processes.
• Champion Co-op through community engagement and membership growth.

Skills

Leadership

Retail & merchandising

Team management

Customer service

Job description

Co-op is seeking a Customer Team Leader in Kidwelly. You will manage a small team, opening or closing duties, and support store operations while delivering essential community services.

The role involves involvement in post office or bakery tasks and online/home delivery support, with a focus on great customer service. You will lead shifts, coach colleagues, and help drive membership growth and merchandising standards.