Part-Time Store Keyholder & Customer Experience Lead

Deckers Brands; Greater London; Hybrid; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Uniform allowance

Brand discounts

Mentorship program

Growth opportunities

Volunteering opportunities

Job summary

Deckers Brands’ UGG Covent Garden is seeking a Part-Time Keyholder to deliver memorable shopping experiences. You greet customers promptly, share product knowledge, respond to questions, and communicate our return policy.

You’ll help maintain store standards, support promotions, and assist customers in-store and on the phone with a friendly, professional attitude. You’ll be part of a dynamic team, with opportunities for growth, discounts on Deckers brands, and uniform allowance.

Qualifications

• Previous retail experience is required.
• Excellent communication and customer service skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Create personalized shopping experiences for customers.
• Greet customers promptly and courteously as they enter the store.
• Answer customer questions and clearly communicate return policy.
• Provide exceptional service from start to finish, in-store and on the phone.
• Promote the store and brand image and maintain dress code and standards.

Skills

Retail experience

Job description

Deckers Brands’ UGG Covent Garden is seeking a Part-Time Keyholder to deliver memorable shopping experiences. You greet customers promptly, share product knowledge, respond to questions, and communicate our return policy.

You’ll help maintain store standards, support promotions, and assist customers in-store and on the phone with a friendly, professional attitude. You’ll be part of a dynamic team, with opportunities for growth, discounts on Deckers brands, and uniform allowance.