Retail Keyholder: Elevate Customer Experience & Brand Impact

Deckers Brands; Ashford; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Uniform Allowance

60% discount off online purchases (UGG

30% in-store discount

Job summary

Deckers Brands - UGG Ashford is seeking a Temporary Full-Time Keyholder to create personalized shopping experiences and lead by example in delivering outstanding customer service. You will greet customers, respond to inquiries, and communicate our return policy while maintaining a positive store environment.

You will stay informed about productions, promotions and marketing initiatives and contribute to achieving store goals through teamwork, brand knowledge, and adaptability in a fast-paced

Qualifications

• Previous retail experience is preferred.
• Excellent communication and interpersonal skills.
• Motivated team player with a proactive attitude.

Responsibilities

• Create personalized shopping experiences to drive brand loyalty.
• Greet customers promptly and courteously as they enter the store.
• Answer questions and respond before customers leave; explain return policy clearly.
• Promote the store and Deckers Brands image; adhere to dress code.
• Support team members and collaborate to hit store goals while providing exceptional service.

Skills

Customer service

Communication

Teamwork

Problem solving

Job description

Deckers Brands - UGG Ashford is seeking a Temporary Full-Time Keyholder to create personalized shopping experiences and lead by example in delivering outstanding customer service. You will greet customers, respond to inquiries, and communicate our return policy while maintaining a positive store environment.

You will stay informed about productions, promotions and marketing initiatives and contribute to achieving store goals through teamwork, brand knowledge, and adaptability in a fast-paced