Part-Time Ski & Snow Sports Advisor — Training & Discounts

Decathlon UK Ltd; Warrington; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Healthy staff discounts

Weekly staff sports activities

Cycle-to-Work Scheme

Decathlon Academy training

Discount vouchers hub

Job summary

Decathlon UK Ltd in Warrington is seeking a Sport Advisor (Sales Assistant) to welcome sport enthusiasts and guide them to the best products and services across in-store and online channels.

You will deliver exceptional customer experiences, promote our range from new items to rentals, build lasting relationships, and support a smooth shopping journey with available stock, payments, and basic repairs where needed.

Qualifications

• Provide Excellent Customer Service: Connect with customers across all channels (in-store, online, social media) to understand their needs and guide them towards the best solutions for their sporting activities.
• Offer a Range of Solutions: Present various products and services that meet diverse needs and budgets, including new items, used gear, rentals, and subscriptions.
• Build Relationships: Cultivate positive relationships with customers to foster loyalty and encourage them to return for future purchases.
• Promote Products and Services: Actively promote and sell our offer through various channels, including in-store interactions, online platforms, and social media engagement.
• Facilitate Smooth Transactions: Offer different payment options and provide basic repair and personalisation services to enhance the customer experience.

Responsibilities

• Provide Excellent Customer Service: Connect with customers across all channels (in-store, online, social media) to understand their needs and guide them towards the best solutions for their sporting activities.
• Offer a Range of Solutions: Present various products and services that meet diverse needs and budgets, including new items, used gear, rentals, and subscriptions.
• Build Relationships: Cultivate positive relationships with customers to foster loyalty and encourage them to return for future purchases.
• Promote Products and Services: Actively promote and sell our offer through various channels, including in-store interactions, online platforms, and social media engagement.
• Facilitate Smooth Transactions: Offer different payment options and provide basic repair and personalisation services to enhance the customer experience.
• Create a welcoming environment and ensure product availability and sustainability messaging across the store.

Skills

Passion for sports

Excellent customer service

Teamwork

Interpersonal communication

Adaptability

Time management

Continuous learning

Emotional intelligence

Weekend/holiday availability

Job description

Decathlon UK Ltd in Warrington is seeking a Sport Advisor (Sales Assistant) to welcome sport enthusiasts and guide them to the best products and services across in-store and online channels.

You will deliver exceptional customer experiences, promote our range from new items to rentals, build lasting relationships, and support a smooth shopping journey with available stock, payments, and basic repairs where needed.