Part-Time Service Administrator — Office-Based Role

BMC Recruitment Group; Newton Aycliffe; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

Office-based role

Health plan

Training & development

Modern office facilities

Job summary

BMC Recruitment Group are recruiting a part-time Service Administrator for a client in Newton Aycliffe, County Durham. The role is 25 hours per week, Monday to Friday, with hours from 9.30am to 2.30pm and 100% office-based in a modern office with facilities.

You will handle inbound inquiries via telephone and email, monitor inboxes and portals, and maintain accurate service records while providing excellent customer service.

Qualifications

• Excellent communication skills and up-to-date IT literacy are essential.
• Ability to manage data input accurately and maintain records.

Responsibilities

• Handle inbound customer inquiries by phone and email.
• Monitor shared inboxes and customer portals; maintain service records.
• Arrange collections and logistics for customer parts and equipment.
• Source service parts, quotations and orders; keep customers updated.

Skills

Communication skills

IT literacy

Data entry

Customer service

Organizational skills

Job description

BMC Recruitment Group are recruiting a part-time Service Administrator for a client in Newton Aycliffe, County Durham. The role is 25 hours per week, Monday to Friday, with hours from 9.30am to 2.30pm and 100% office-based in a modern office with facilities.

You will handle inbound inquiries via telephone and email, monitor inboxes and portals, and maintain accurate service records while providing excellent customer service.