Junior Sales Administrator

BMC Recruitment Group; Newton Aycliffe; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Health shield health cash plan

Job summary

BMC Recruitment Group is seeking a Junior Sales Administrator for their client in Newton Aycliffe. The role focuses on supporting the sales team with orders, quotes and account information while ensuring top customer service.

You’ll join a friendly, office-based team with training and development opportunities in a modern workplace.

Qualifications

• Strong organisational and administrative skills.
• Excellent attention to detail and accuracy.
• Confident written and verbal communication.
• Good IT skills, including Microsoft Office and email.
• Ability to prioritise tasks and manage multiple responsibilities.
• Proactive attitude and customer-focused mindset.

Responsibilities

• Process customer orders accurately and efficiently.
• Prepare customer quotations and follow up on opportunities.
• Set up new customer accounts and maintain records.
• Track deliveries and provide updates to customers.
• Respond to customer enquiries promptly and professionally.
• Build positive relationships with customers and support ongoing requirements.
• Collaborate with the Account Manager to ensure excellent service.
• Deliver high levels of customer satisfaction through effective follow-up.

Skills

Organisational skills

Attention to detail

Communication skills

Telephone manner

Customer-focus

IT skills (MS Office)

Task prioritisation

Proactive attitude

Problem-solving

Teamwork

Job description

Are you looking for an opportunity to build a successful career in sales administration and customer support? Do you enjoy being organised, keeping things running smoothly and communicating with customers?

BMC Recruitment Group are currently recruiting for a Junior Sales Administrator for their client based in Newton Aycliffe to join their friendly and supportive team in their new modern office which has fantastic facilities and free car parking.

This is an excellent opportunity for someone at the start of their career, or with some administrative experience, who wants to develop their skills within a fast-paced commercial environment.

You'll play a key role supporting our sales team, helping manage customer orders, quotations and account information while ensuring customers receive exceptional service every step of the way.

You'll become part of a busy, supportive team where everyone works together to achieve success. The office has a genuine buzz, with colleagues collaborating, sharing ideas and supporting one another every day. They believe great teamwork happens when people are together, creating a positive and engaging environment where you can learn, develop and build lasting relationships.

What’s on offer:

• Salary £26,500 to £27,500
• Monday to Thursday 7.30-4.30pm Fri 8.00am-2.30pm
• 100% Office based
• Ongoing training and development opportunities
• Modern new office with a great team culture
• Fresh Fruit, snacks, water, and juices and coffee facilities
• Health shield health cash plan, helping cover every day healthcare costs such as dental, optical and physiotherapy

Responsibilities:

As a Junior Sales Administrator, you'll be involved in a variety of tasks that keep our sales operation running efficiently, including:

• Processing customer orders accurately and efficiently
• Preparing customer quotations and following up on outstanding opportunities
• Setting up new customer accounts and maintaining accurate records
• Tracking deliveries and providing updates to customers when required
• Responding to customer enquiries professionally and promptly
• Building positive relationships with customers and supporting their ongoing requirements
• Working closely with the Account Manager to ensure excellent customer service
• Helping to deliver high levels of customer satisfaction through effective communication and follow-up

About You

You’ll ideally have: You are enthusiastic, organised and eager to learn. You don't need years of experience, but you should have:

• Strong organisational and administrative skills
• Excellent attention to detail and accuracy
• Confident communication skills, both written and verbal
• A professional and friendly telephone manner
• A customer-focused approach with a genuine desire to help people
• Good IT skills, including Microsoft Office and email
• The ability to prioritise tasks and manage multiple responsibilities
• A proactive attitude and willingness to take ownership of your work
• Strong problem-solving skills and a positive outlook
• The ability to work independently and as part of a team