Part-Time Retirement Village Concierge

St Monica Trust; West of England; Ibrido; GBP 16.000 - 22.000; Part-time

Descrizione del lavoro

St Monica Trust is seeking a Bank Hospitality Concierge at The Chocolate Quarter, a retirement village. This part-time role involves delivering exceptional service to residents and visitors, maintaining safety standards, and supporting events and activities.

A clean driving licence and hospitality experience are essential, with duties including basic maintenance assistance and assisting with post distribution. The position requires flexibility for bank shifts as needed.

Competenze

• Essential: Previous experience in the Hospitality industry.
• Essential: Passion for excellent service delivery.
• Essential: Current, clean full driving licence.
• Desirable: Previous experience of working with older people in a care environment.
• Desirable: Basic health and safety, first aid, fire procedures and manual handling.

Mansioni

• Build relationships of trust and act as the reference for assistance and information.
• Comply with Health and Safety regulations and report hazards and maintenance issues; respond to site/buildings emergencies.
• Proactively manage a secure environment by monitoring access and CCTV.
• Respond to resident emergencies promptly and take appropriate action.
• Assist with small maintenance tasks, laundry collection, recycling and event setup.
• Maintain mini-bus services in the absence of the usual driver.
• Assist with distribution of post and announcements.

Conoscenze

Communication

Thinking style

Well-being and values

Working with others

Other skills & qualifications

Descrizione del lavoro

St Monica Trust is seeking a Bank Hospitality Concierge at The Chocolate Quarter, a retirement village. This part-time role involves delivering exceptional service to residents and visitors, maintaining safety standards, and supporting events and activities.

A clean driving licence and hospitality experience are essential, with duties including basic maintenance assistance and assisting with post distribution. The position requires flexibility for bank shifts as needed.