Part-Time Retail Supervisor: Lead Team, Customer Service

Compass Group UK; Northampton; On-site; GBP 15,000 - 21,000; Part time

Job summary

Compass Group UK&I in Northampton is seeking a Retail Supervisor to oversee frontline operations on a part-time basis (31.5 hours per week). You will supervise a team, manage till duties, and help with stock control and rotas while ensuring food handling and safety standards are met.

The role emphasizes strong customer service, teamwork, and the ability to work under pressure. Compass Group UK&I values diversity and invests in people to support career growth.

Qualifications

• Previous experience supervising frontline teams within a similar environment.
• Strong customer service focus and the ability to motivate a team.
• Good communication and a can-do attitude under pressure.

Responsibilities

• Ensure deliveries are checked and stored promptly and correctly.
• Supervise a team and create a welcoming, supportive environment.
• Act as a responsible key holder and manage till operations.
• Assist with weekly bookwork and other duties as required.
• Produce weekly rotas following manager guidelines.
• Place stock orders to maintain levels and delegate tasks effectively.
• Comply with Food Handling, Hygiene, and Health & Safety standards.

Skills

Supervisory experience

Customer service orientation

Communication skills

Team leadership

Tools

Cash handling

Job description

Compass Group UK&I in Northampton is seeking a Retail Supervisor to oversee frontline operations on a part-time basis (31.5 hours per week). You will supervise a team, manage till duties, and help with stock control and rotas while ensuring food handling and safety standards are met.

The role emphasizes strong customer service, teamwork, and the ability to work under pressure. Compass Group UK&I values diversity and invests in people to support career growth.