Part-Time Retail Customer Service Supervisor

B&M Retail; Bicester; Vor Ort; GBP 12.000 - 18.000; Teilzeit

Benefits dieser Stelle

Store discount

Colleague portal discount

Zusammenfassung

B&M Retail in Bicester is seeking a Customer Service Supervisor to help run the cash office and checkout area, ensuring the team delivers the best service for our customers.

This permanent, part-time role is 20 hours per week with shifts between 7am and 10pm. We offer on-the-job training, internal development, and career progression as part of a fast-growing retailer.

You will coach staff, be visible to customers, maintain store standards, protect assets, and contribute to sales growth.

Qualifikationen

• Experience supervising a small team in a fast paced retail environment.
• Strong numerical and problem solving skills.
• A flexible approach and a 'can do' attitude.
• The ability to think on your feet.

Aufgaben

• You will support the Customer Service Manager in running the cash office and the checkout area delivering the best service to customers.
• Be highly visible and approachable to customers and colleagues while maintaining store standards.
• Provide colleagues with the appropriate skills and knowledge to perform their roles.
• Merchandise the store to provide a welcoming customer environment and drive sales.
• Protect and safeguard the Company assets and ensure processes are followed.

Kenntnisse

Team supervision

Customer service

Numerical skills

Problem-solving

Flexible attitude

Jobbeschreibung

B&M Retail in Bicester is seeking a Customer Service Supervisor to help run the cash office and checkout area, ensuring the team delivers the best service for our customers.

This permanent, part-time role is 20 hours per week with shifts between 7am and 10pm. We offer on-the-job training, internal development, and career progression as part of a fast-growing retailer.

You will coach staff, be visible to customers, maintain store standards, protect assets, and contribute to sales growth.