Part-Time Customer Service Supervisor — Retail Leader

B&M Retail Limited; Bicester; Sur place; GBP 15 000 - 18 000; Temps partiel

Avantages offerts par ce poste

Store discount

Colleague portal discount

Résumé du poste

B&M Retail Limited in Bicester is seeking a Customer Service Supervisor for a permanent part-time role of 20 hours per week. Flexibility to work shifts between 7am and 10pm is required to cover store hours.

You will support the Customer Service Manager in running the cash office and checkout area, coaching colleagues and delivering exceptional service. The role is based in-store in Bicester with opportunities for development.

Qualifications

• Experience supervising/managing a small team in a fast paced retail environment.
• Strong numerical and problem solving skills.
• A flexible approach and a ‘can do’ attitude.

Responsabilités

• Support the Customer Service Manager in running the cash office and the checkout area.
• Provide colleagues with the appropriate skills and knowledge; be highly visible and approachable to customers and staff.
• Ensure store processes are followed to meet legal requirements and deliver strong service and profitability.

Connaissances

Supervising a small team

Numerical skills

Problem solving

Flexible attitude

Think on your feet

Description du poste

B&M Retail Limited in Bicester is seeking a Customer Service Supervisor for a permanent part-time role of 20 hours per week. Flexibility to work shifts between 7am and 10pm is required to cover store hours.

You will support the Customer Service Manager in running the cash office and checkout area, coaching colleagues and delivering exceptional service. The role is based in-store in Bicester with opportunities for development.