Part-Time Retail Customer Service — Clear Path to Management

Heart of England Co-operative Society; Nuneaton and Bedworth; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Staff discount

Pension scheme

Employee assistance programme

Holiday entitlement

Job summary

Heart of England Co-operative Society is recruiting Customer Service Assistants for Cross Keys, Bedworth, 8 hours per week. This role offers a clear pathway to Team Leader and Store Manager roles and a supportive training environment.

As a Customer Service Assistant you will deliver friendly service, keep shelves stocked, handle deliveries, and maintain cleanliness and food safety. No prior retail experience is required as full training is provided, with progression across our store network.

Qualifications

• Strong customer focus and positive attitude.
• Reliability and willingness to learn.
• Ability to work in a fast-paced retail environment.
• Great teamwork and communication skills.

Responsibilities

• Deliver friendly, helpful, and efficient service to every customer
• Keep shelves fully stocked, well-presented, and shop floor ready
• Handle deliveries, replenishment, and stock rotation
• Maintain high standards of cleanliness and food safety
• Support promotions and merchandising activity
• Work as part of a team to achieve store targets

Skills

Customer-focused attitude

Reliability

Teamwork

Communication skills

Willingness to learn

Fast-paced retail environment

Job description

Heart of England Co-operative Society is recruiting Customer Service Assistants for Cross Keys, Bedworth, 8 hours per week. This role offers a clear pathway to Team Leader and Store Manager roles and a supportive training environment.

As a Customer Service Assistant you will deliver friendly service, keep shelves stocked, handle deliveries, and maintain cleanliness and food safety. No prior retail experience is required as full training is provided, with progression across our store network.