Part-Time Receptionist - Patient Care & Training Provided

The Methodist Church in Britain; Sheffield; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Training provided to the successful

Supportive team environment

Job summary

Meadowgreen Health Centre in Sheffield is seeking a part-time receptionist to join the reception team. The role is 20 hours per week, serving as the first point of contact for patients and visitors in person and by phone.

You will manage appointments, handle face-to-face and telephone enquiries, and perform essential administrative tasks to support the clinic. Training is provided; familiarity with general office software is helpful, and a calm, professional manner is essential for delivering

Qualifications

• GCSE level 4 in Maths and English or equivalent.
• Reception experience is desirable, with on-the-job training provided.

Responsibilities

• Act as first point of contact for patients and visitors, in person and by phone.
• Maintain and monitor the practice appointment system.
• Process personal, telephone and online appointment requests.
• Answer incoming calls and signpost patients to the right service.
• Arrange repeat prescriptions.
• Enter new and temporary registrations and patient information into healthcare records.
• Direct information requests to relevant team members, such as SARs, DVLA forms and solicitor letters.
• Respond to patient queries and manage correspondence efficiently.
• Support clinical staff with general tasks.
• Complete opening and closing procedures in line with the rota.
• Maintain confidentiality and keep reception areas tidy.

Job description

Meadowgreen Health Centre in Sheffield is seeking a part-time receptionist to join the reception team. The role is 20 hours per week, serving as the first point of contact for patients and visitors in person and by phone.

You will manage appointments, handle face-to-face and telephone enquiries, and perform essential administrative tasks to support the clinic. Training is provided; familiarity with general office software is helpful, and a calm, professional manner is essential for delivering