Part-Time Medical Admin & Referrals Specialist

The Methodist Church in Britain; Sheffield; On-site; GBP 12,000 - 18,000; Part time

Job summary

Meadowgreen Health Centre is seeking a part-time secretarial/administrative professional to support clinicians and managers across two sites. The role focuses on referrals, patient queries, and creating accurate clinical correspondence while handling NHS and private reports and invoices.

The post emphasizes confidentiality, GDPR, and proficiency in Outlook, with a team-oriented environment and flexible workload management at a GP practice.

Qualifications

• GCSE level 4 in maths and English or equivalent.
• Excellent written and verbal communication.
• Strong IT literacy and ability to use Office applications.
• Excellent organisational skills and prioritisation.
• Effective time management and meeting deadlines.
• Professional, clear and polite telephone manner.
• High accuracy and attention to detail.
• Maintaining confidentiality and GDPR compliance.
• Willingness to work both independently and as part of a team.
• Experience with medical terminology is advantageous.

Responsibilities

• Process referrals to secondary care and other providers, including email and ERS referrals, and follow up non-appointed patients.
• Deal with patient queries in person, by telephone and by email.
• Answer and action enquiries from GPs, nurses and the practice team via electronic systems and email.
• Produce accurate clinical correspondence, reports and documentation.
• Process NHS and private reports, including insurance medical examination forms.
• Process non-NHS work such as subject access requests, solicitor requests and DVLA forms, logging charges.
• Scan, upload and file patient-related documents within electronic records.
• Monitor and process incoming emails and documents and action workloads within agreed timescales.

Skills

Strong communication

IT literacy

Organisation

Time management

Telephone manner

Attention to detail

Education

GCSE level 4 in maths and English

Tools

Microsoft Word

Microsoft Excel

Outlook

SystmOne

Job description

Meadowgreen Health Centre is seeking a part-time secretarial/administrative professional to support clinicians and managers across two sites. The role focuses on referrals, patient queries, and creating accurate clinical correspondence while handling NHS and private reports and invoices.

The post emphasizes confidentiality, GDPR, and proficiency in Outlook, with a team-oriented environment and flexible workload management at a GP practice.