Part-Time Receptionist — Front Desk & Booking Admin

Foundation Of Light; Sunderland; On-site; GBP 12,398,000 - 16,531,000; Part time

Job summary

Foundation of Light is seeking a part-time Receptionist to join the Beacon of Light in Sunderland. You will handle enquiries in person, by phone, and via email, while managing the booking system and keeping precise records of bookings and payments.

The role emphasizes outstanding customer service as part of a focused reception team. Experience in reception and a customer-facing environment is essential, with a commitment to creating a friendly, efficient experience for all visitors.

Qualifications

• Previous reception experience in a busy environment.
• Proven track record in customer-facing roles.
• Deliver exceptional customer service while contributing as part of the reception team.

Responsibilities

• Answer inquiries in person, over the phone, and via email.
• Operate and manage the facility booking system.
• Maintain accurate records of bookings, payments and reporting.
• Provide a welcoming, professional experience for visitors and callers.

Skills

Reception experience

Customer service

Telephone etiquette

Tools

Booking system

Job description

Foundation of Light is seeking a part-time Receptionist to join the Beacon of Light in Sunderland. You will handle enquiries in person, by phone, and via email, while managing the booking system and keeping precise records of bookings and payments.

The role emphasizes outstanding customer service as part of a focused reception team. Experience in reception and a customer-facing environment is essential, with a commitment to creating a friendly, efficient experience for all visitors.