Part-time Receptionist

Practice Plus Group; High Wycombe; On-site; GBP 22,000 - 27,000; Part time

Benefits offered by this job

Wellbeing benefits

Annual leave

Bank holidays

Job summary

Practice Plus Group is seeking a friendly receptionist for our busy diagnostic and MSK service in the UK. You will be the first point of contact, delivering a welcoming, professional environment.

The role is part-time with a 34.75-hour week, offering a competitive salary and range of benefits. You will support clinics, handle inquiries, and ensure smooth admin workflows in a fast-paced healthcare setting.

Qualifications

• Previous experience in an administrative or customer service role.
• Strong communication and phone manner.
• Good IT skills and data-entry experience.
• Attention to detail and confidentiality.
• Able to work independently and in a team.
• Flexible and proactive in a fast-paced environment.

Responsibilities

• Welcoming patients and booking diagnostic and MSK appointments.
• Handling telephone enquiries and patient queries promptly.
• Preparing clinic lists and ensuring paperwork is ready.
• Scheduling appointments and supporting clinic flow.
• Maintaining accurate data entry and records.
• Providing general admin support to the team and cover where needed.
• Delivering a professional, patient-focused service.

Skills

Excellent communication

Organisational skills

IT skills

Attention to detail

Teamwork

Flexible attitude

Tools

Office systems

Job description

About The Role

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE FOR EVERY PATIENT

We’re looking for a friendly, organised and customer‑focused Receptionist to join our busy diagnostic and MSK service on a part‑time basis. This is a key front‑of‑house role where you’ll be the first point of contact for patients, helping to create a welcoming and professional environment from the moment they arrive.

Working as part of a supportive administration team, you’ll play a vital role in ensuring the smooth running of clinics and delivering a high‑quality, patient‑centred service.

Working pattern (34.75 hours per week):

• Monday: 07:45 – 19:00 (10.75 hours)
• Tuesday – Friday: 07:45 – 14:15 (6 hours per day)

This is a great opportunity for someone who enjoys working in a fast‑paced healthcare environment and takes pride in delivering excellent customer service.

What you'll be doing

As our receptionist, you will be:

• Welcoming patients and booking them in for diagnostic and MSK appointments.
• Managing telephone enquiries and responding to patient queries in a professional and timely manner.
• Preparing clinic lists and ensuring all paperwork is ready ahead of appointments.
• Scheduling appointments and supporting the smooth flow of clinics.
• Maintaining accurate data entry and administrative records
• Supporting the wider team with general administrative duties and providing cover where needed.
• Delivering a professional, respectful and patient‑focused service at all times.
• Assisting with chaperoning duties during patient appointments when required.

What we’ll look for in you

With your previous experience in an administrative or customer service role, you will also have:

• Excellent communication skills and a confident, friendly telephone manner.
• Strong organisational skills with the ability to prioritise and manage a busy workload.
• Good IT skills, including data entry and use of office systems.
• High attention to detail and a professional, confidential approach.
• Ability to work well both independently and as part of a team.
• A flexible and proactive attitude, with the ability to work in a fast‑paced environment.
• Desirable: experience within a healthcare setting or knowledge of medical terminology.

What you can expect in return;

• A full‑time equivalent salary of £24,804 per annum
• Work 34.75 hours per week
• An extensive range of wellbeing and lifestyle benefits
• Annual leave (increasing with service) plus bank holidays

Our employment offers are subject to receipt of satisfactory pre‑employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities.

Applicants must have the right to work in the UK.