Part-time Receptionist

Practice Plus Group Holdings Limited; United Kingdom; On-site; GBP 21,000 - 29,000; Part time

Benefits offered by this job

Wellbeing benefits

Annual leave

Bank holidays

Job summary

Practice Plus Group Holdings Limited is seeking a friendly, organised receptionist for our diagnostic and MSK service on a part-time basis. You will be the first point of contact, welcoming patients and booking appointments, while supporting the administration team to ensure clinics run smoothly.

This role is 34.75 hours per week with a competitive benefits package including annual leave and bank holidays, in a fast-paced healthcare setting. Applicants must have the right to work in the UK.

Qualifications

• Experience in administrative or customer service roles.
• Ability to handle calls professionally and greet patients.
• Good IT, data entry and paperwork preparation.

Responsibilities

• WELCOME patients and book them in for diagnostic and MSK appointments.
• Handle telephone enquiries and respond to patient queries promptly.
• Prepare clinic lists and ensure paperwork is ready before appointments.
• Schedule appointments and support smooth clinic flow.
• Maintain accurate data entry and administrative records.
• Support wider team with general admin duties and cover where needed.
• Deliver a professional, patient-focused service at all times.
• Assist with chaperoning during patient appointments when required.

Skills

Communication

Organisation

Data entry

IT skills

Confidentiality

Teamwork

Flexibility

Healthcare experience

Tools

Office software

Job description

Were looking for a friendly, organised and customerfocused Receptionist to join our busy diagnostic and MSK service on a part-time basis. This is a key frontofhouse role where youll be the first point of contact for patients, helping to create a welcoming and professional environment from the moment they arrive. Working as part of a supportive administration team, youll play a vital role in ensuring the smooth running of clinics and delivering a highquality, patientcentred service. Working pattern (34.75 hours per week):

• Monday: 07:45 19:00 (10.75 hours)
• Tuesday Friday: 07:45 14:15 (6 hours per day)

This is a great opportunity for someone who enjoys working in a fastpaced healthcare environment and takes pride in delivering excellent customer service. As our receptionist, you will be:

• Welcoming patients and booking them in for diagnostic and MSK appointments.
• Managing telephone enquiries and responding to patient queries in a professional and timely manner.
• Preparing clinic lists and ensuring all paperwork is ready ahead of appointments.
• Scheduling appointments and supporting the smooth flow of clinics.
• Maintaining accurate data entry and administrative records
• Supporting the wider team with general administrative duties and providing cover where needed.
• Delivering a professional, respectful and patientfocused service at all times.
• Assisting with chaperoning duties during patient appointments when required.

With your previous experience in an administrative or customer service role, you will also have:

• Excellent communication skills and a confident, friendly telephone manner.
• Strong organisational skills with the ability to prioritise and manage a busy workload.
• Good IT skills, including data entry and use of office systems.
• High attention to detail and a professional, confidential approach.
• Ability to work well both independently and as part of a team.
• A flexible and proactive attitude, with the ability to work in a fastpaced environment.
• Desirable: experience within a healthcare setting or knowledge of medical terminology.

Applicants must have the right to work in the UK.

A full-time equivalent salary of £24,804 per annum

• Work 34.75 hours per week
• An extensive range of wellbeing and lifestyle benefits
• Annual leave (increasing with service) plus bank holidays