Part-Time Reception & Patient Services Administrator

Hartlepool & Stockton Health [H&Sh]; Tees Valley; On-site; GBP 16,000 - 22,000; Full time

Job summary

Hartlepool and Stockton Health GP Federation is seeking an Administrator/Receptionist to join our patient-centred team. The practice serves 13,300+ patients and requires a calm, caring approach under pressure. The ideal candidate will be a highly motivated team player with customer service/patient experience and excellent communication skills.

Training will be provided for the right candidate. The post is 25 or 30 hours over three or four days, with salary negotiable.

Qualifications

• Customer service experience
• Patient experience
• Excellent communication skills
• Team player

Responsibilities

• Greet and direct patients; manage the appointment system.
• Process information and registrations; support admin team.
• Respond to patient inquiries; liaise with clinical and external services.

Job description

Hartlepool and Stockton Health GP Federation is seeking an Administrator/Receptionist to join our patient-centred team. The practice serves 13,300+ patients and requires a calm, caring approach under pressure. The ideal candidate will be a highly motivated team player with customer service/patient experience and excellent communication skills.

Training will be provided for the right candidate. The post is 25 or 30 hours over three or four days, with salary negotiable.