Front Desk & Admin Support for Pet Welfare

Blue Cross; Newport; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Holiday entitlement

Wellbeing programmes

Private GP access

Health cash plan

Employee assistance programme

Pension scheme

Professional development support

Life assurance

Family-friendly policies

Retail discounts

Job summary

Blue Cross is seeking a Reception and Administration Assistant in Newport to be the welcoming face and administrative backbone of our Rehoming Centre. You will greet clients, handle enquiries in person, over the phone and online, and keep front-of-house operations efficient and friendly.

You will support stock management, pet movement coordination and cash handling while upholding Blue Cross branding and standards. Collaboration across teams and volunteers is essential.

Qualifications

• Experience delivering high level reception service in a fast-paced environment.
• Strong verbal and written communication skills.
• Experience dealing with the public via phone, email and in person.
• Solid administration skills and use of computerised systems.

Responsibilities

• Greet clients and manage a welcoming front-of-house area.
• Handle administrative tasks, stock management, pet movement coordination and cash handling.
• Maintain up-to-date materials and Blue Cross branding across front desk.
• Analyse visitor feedback and support training of staff and volunteers.

Skills

Reception experience

Customer service

Verbal & written communication

Cash handling

Stock management

Driving licence

Education

NVQ Level 2/3 in Customer Care

Job description

Blue Cross is seeking a Reception and Administration Assistant in Newport to be the welcoming face and administrative backbone of our Rehoming Centre. You will greet clients, handle enquiries in person, over the phone and online, and keep front-of-house operations efficient and friendly.

You will support stock management, pet movement coordination and cash handling while upholding Blue Cross branding and standards. Collaboration across teams and volunteers is essential.