Part-Time Reception & Admin Assistant — Pet Welfare

Blue Cross; Manchester; Hybrid; GBP 18,000 - 22,000; Part time

Benefits offered by this job

38 days holiday rising to 43 with long

Wellbeing support

GP access via MetLife

Health cash plan

Employee assistance programme

Pension scheme

CPD/Development support

Life assurance

Pet insurance discount

Family-friendly policies

Recognition scheme

Volunteer days

Job summary

Blue Cross in Manchester is seeking a part-time Receptionist & Administration Assistant to join our Rehoming & Fostering Services team. You will be the welcoming face at front of house, handle a range of admin tasks, stock and cash handling, and support clients with empathy and clarity.

The role involves 30 hours per week with a rotating schedule and is permanent, offering a supportive environment in a busy charity setting.

Qualifications

• Experience delivering high-level reception service in fast-paced emotional environments.
• Excellent verbal and written communication.
• Experience dealing with the public via phone, email and in person.
• Strong administration skills with computerised systems.
• Experience handling cash and spreadsheets; full driving licence.

Responsibilities

• Greet clients and maintain a welcoming front-of-house environment.
• Manage administrative tasks and ensure branding compliance.
• Coordinate stock and pet movements; assist with cash handling as required.
• Collaborate with colleagues to improve client service and processes.

Skills

Reception service

Customer service

Communication

Organisational skills

Cash handling

Face-to-face enquiries

Problem solving

Education

NVQ Level 2/3 in Customer Care

Tools

Computerised systems

Spreadsheets

Job description

Blue Cross in Manchester is seeking a part-time Receptionist & Administration Assistant to join our Rehoming & Fostering Services team. You will be the welcoming face at front of house, handle a range of admin tasks, stock and cash handling, and support clients with empathy and clarity.

The role involves 30 hours per week with a rotating schedule and is permanent, offering a supportive environment in a busy charity setting.