Part-Time Pet Welfare Reception & Admin Assistant

Blue Cross For Pets; Radcliffe; On-site; GBP 18,000 - 22,000; Part time

Benefits offered by this job

Holiday entitlement

Wellbeing programmes

GP access via MetLife

Health cash plan

Employee assistance programme

Pension scheme

CPD support

Life assurance

Pet insurance discount

Family friendly policies

Volunteer days

Job summary

Blue Cross is seeking a part-time Receptionist & Administration Assistant to join our Rehoming & Fostering Services in Manchester. You will be the welcoming face, handling front-of-house tasks and essential admin while supporting client services and volunteers.

The role emphasises empathy, organisation, and attention to detail, with 30 hours per week across two-week cycles. Experience in a busy, compassionate environment is ideal.

Qualifications

• Experience delivering high level reception service in a fast paced and often emotional environment.
• Good standard of verbal and written communication.
• Experience of dealing with the public, managing enquiries by phone, email enquiries and face-to-face.
• Strong administration skills, including the use of computerised systems.
• Experience of handling and managing cash and spreadsheets.
• Current full driving licence.

Responsibilities

• Greet clients and act as the front-of-house lead, ensuring a welcoming environment.
• Manage front desk administrative tasks and filing, keeping materials up-to-date and aligned with branding.
• Handle cash and assist with basic stock management and pet movement coordination.
• Support colleagues across departments, collect visitor feedback and contribute to training of volunteers.
• Assist with booking appointments and coordinating communications with clients via phone, email and in person.

Skills

Reception service

Customer service

Verbal communication

Cash handling

Administration

Driving licence

Education

NVQ Level 2/3 in Customer Care

Tools

MS Office

Job description

Blue Cross is seeking a part-time Receptionist & Administration Assistant to join our Rehoming & Fostering Services in Manchester. You will be the welcoming face, handling front-of-house tasks and essential admin while supporting client services and volunteers.

The role emphasises empathy, organisation, and attention to detail, with 30 hours per week across two-week cycles. Experience in a busy, compassionate environment is ideal.