Part-Time Pet Welfare Advocate - Off-site Care

Blue Cross UK; Radcliffe; On-site; GBP 11,000 - 14,000; Part time

Benefits offered by this job

Holiday entitlement 38 days rising to

Health plan

Pension scheme

Employee assistance programme

Life assurance

Pet insurance discount

Volunteer days

Job summary

Blue Cross UK is seeking a Pet Welfare Assistant for off-site services in Radcliffe. The role involves managing pet cases, supporting foster carers and helping pets find suitable homes in a Home Direct/ Foster environment.

The position is part-time (18.75 hours per week) on a two-week rota, including weekends and public holidays. You will be the public face of Blue Cross at the off-site location, delivering empathetic customer service and ensuring welfare standards are met.

Qualifications

• Experience with domestic animals or working in an animal welfare environment.
• Experience recording information and communicating clearly.
• Customer-focused background with high customer satisfaction.
• Good organisational and administration skills, including computer systems.
• Full driving licence.
• Ability to demonstrate Blue Cross values.

Responsibilities

• Manage a defined number of pet cases in offsite services (rehoming or Home Direct).
• Ensure welfare standards and rehabilitation plans are followed.
• Assess pets for new homes and complete assessments promptly.
• Deliver excellent customer service to foster carers, clients and stakeholders.
• Support both clients and colleagues with empathy in emotionally charged situations.

Skills

Animal welfare

Customer service

Record keeping

Communication

Driving licence

Health & safety

Safeguarding

Organisation

Tools

Computer systems

Job description

Blue Cross UK is seeking a Pet Welfare Assistant for off-site services in Radcliffe. The role involves managing pet cases, supporting foster carers and helping pets find suitable homes in a Home Direct/ Foster environment.

The position is part-time (18.75 hours per week) on a two-week rota, including weekends and public holidays. You will be the public face of Blue Cross at the off-site location, delivering empathetic customer service and ensuring welfare standards are met.