Part-Time Primary Care Receptionist & Admin

The Grove; Swansea; On-site; GBP 12,000 - 16,000; Part time

Job summary

The Grove in Swansea is seeking a dedicated administrative assistant to join our busy practice team on a 24-hour-a-week contract. You will handle front-desk tasks, manage appointments, answer calls, process referrals, and support GP and nursing staff in daily operations.

Full training will be provided; prior office experience is desirable and NHS Pension Scheme benefits apply. The role involves contributing to high-quality patient service within our medium-sized practice and collaborating with

Qualifications

• Office experience is desirable and experience working in a Primary Care setting is advantageous.
• Full training and mentoring will be provided.
• NHS Pension Scheme benefits apply.

Responsibilities

• Open / close the surgery in the mornings / evenings.
• Answer telephone calls from patients, other health professionals and the public.
• Book appointments for patients.
• Process requests on askmyGP and care navigate as appropriate.
• Register new patients and deduct leaving patients.
• Organise prescriptions for GPs to sign (by hand and electronically).
• Open and process mail that is received by the practice.
• Process documents via the Welsh Clinical Communications Gateway (WCCG).
• Make urgent blood test appointments on behalf of the GPs.
• Check stationery stock in consulting rooms and replenish as necessary.
• Attend practice nights out!

Skills

Office experience

Job description

The Grove in Swansea is seeking a dedicated administrative assistant to join our busy practice team on a 24-hour-a-week contract. You will handle front-desk tasks, manage appointments, answer calls, process referrals, and support GP and nursing staff in daily operations.

Full training will be provided; prior office experience is desirable and NHS Pension Scheme benefits apply. The role involves contributing to high-quality patient service within our medium-sized practice and collaborating with