General Practice Assistant - Patient Care & Admin

Cardiff and Vale University Health Board; Chiswell; On-site; GBP 12,000 - 14,000; Part time

Job summary

The Grove-based General Practice Assistant role within Cardiff and Vale University Health Board requires 22.5 hours per week (Wednesday, Thursday and Friday). You will support GPs by handling routine admin and basic clinical tasks to streamline patient care.

Responsibilities include taking histories, preparing patients, arranging referrals and tests, coding from letters, and basic procedures like BP, ECGs and phlebotomy. Strong IT skills and experience with EMIS Web and SystmOne are essential.

Qualifications

• Experience working in a healthcare environment.
• Ability to record accurate clinical notes.
• Excellent written and oral communication skills.
• Strong IT skills and familiarity with clinical systems.

Responsibilities

• Prepare patients prior to GP appointments; take brief history and basic readings.
• Arrange appointments, referrals, tests and follow-up appointments.
• Extract information from clinical letters for coding and add to notes.
• Perform basic clinical tasks: BP, ECGs, venipuncture and urine dip.
• Assist with immunisations and wound care; explain treatment procedures to patients.
• Liaise with external agencies when needed and support GP with on-call coordination.

Skills

Healthcare experience

Communication skills

Clinical notes

Telephone manner

IT literacy

EMIS Web

SystmOne

Tools

EMIS Web

SystmOne

Microsoft Office

Job description

The Grove-based General Practice Assistant role within Cardiff and Vale University Health Board requires 22.5 hours per week (Wednesday, Thursday and Friday). You will support GPs by handling routine admin and basic clinical tasks to streamline patient care.

Responsibilities include taking histories, preparing patients, arranging referrals and tests, coding from letters, and basic procedures like BP, ECGs and phlebotomy. Strong IT skills and experience with EMIS Web and SystmOne are essential.