Part-Time Personal Training Manager — Growth & Member Journeys

Virgin Active; Thundersley; Remote; GBP 18,000 - 30,000; Part time

Benefits offered by this job

30 days annual leave (plus Celebration

The Peoples Pension (3%)

Complimentary Virgin Active membership

50% off PT sessions

Virgin Family discounts

20% off food and drink at KAUAI

Salary Finance access

Health Heroes counselling (6 sessions)

Dexters corporate letting services

ePoints discounts

Job summary

Virgin Active is seeking a dedicated Personal Training Manager to join our Product Team on a part-time basis in the UK. This role focuses on leading the PT weekly plan, driving client acquisition and member retention while upholding safety and quality standards.

You will recruit, onboard and develop top PT talent, collaborate with cross-functional teams, and leverage data to translate dashboards into actionable weekly activities that improve penetration and engagement.

Qualifications

• Personal Trainer Level 3 or Level 4 or CIMSPA equivalent qualification.

Responsibilities

• Own the Personal Training weekly plan with clear actions, targets and reviews; drive PT penetration, DD uptake and revenue through new client acquisition and strong member retention.
• Deliver exceptional member journeys and outcomes, elevate session quality, consultations and trials; ensure a seamless path from first purchase to long-term engagement.
• Ensure best-in-class PT operations, maintain strong in-club processes, system adherence, timely resolution of flagged sessions, and robust end-to-end member journeys.
• Recruit, develop and retain top PT talent, hire qualified trainers, deliver a structured 12-week onboarding, run mentorship programmes, workshops and targeted coaching.
• Build a high-performance culture aligned to our purpose, hold regular 1:1s and progression reviews, motivate through recognition, and foster a fun, results-driven team environment.
• Use data and digital to drive results, translate dashboards into weekly actions across penetration, productivity, conversion, bookings and churn; keep PT profiles compelling and up to date.
• Uphold brand standards, safety and compliance, ensure safe practice, safeguarding, floor standards, current certifications and up-to-date risk assessments.
• Collaborate cross-functionally to maximise impact, partner with GM, Product, Membership and Group Exercise to align targets, lead flow, promotions, pilots and new SOPs.

Education

Personal Trainer Level 3/4 or CIMSPA equivalent

Job description

Virgin Active is seeking a dedicated Personal Training Manager to join our Product Team on a part-time basis in the UK. This role focuses on leading the PT weekly plan, driving client acquisition and member retention while upholding safety and quality standards.

You will recruit, onboard and develop top PT talent, collaborate with cross-functional teams, and leverage data to translate dashboards into actionable weekly activities that improve penetration and engagement.