Part-Time Personal Training Manager — Growth & PT Ops

Virgin Active; Northampton; Remote; GBP 25,000 - 36,000; Part time

Benefits offered by this job

30 days annual leave

Pension contributions 3%

Free Virgin Active membership

PT session discounts

Virgin Group discounts

KAUAI 20% discount

Salary Finance access

Mental health counselling (6 sessions)

Dexters corporate letting services

ePoints discounts

Job summary

Virgin Active is seeking a Personal Training Manager to join our Product Team on a part-time basis in the United Kingdom. This role focuses on synchronising in-club PT offerings, driving client acquisition, retention and revenue through expert leadership and a data-driven approach.

You will recruit, develop and coach PT staff, deliver high-quality member journeys, uphold safety standards and collaborate with cross-functional teams to align targets and SOPs across the club network.

Qualifications

• Personal Trainer Level 3 or Level 4 or CIMSPA equivalent qualification.

Responsibilities

• Own the Personal Training weekly plan with clear actions, targets and reviews; drive PT penetration, DD uptake and revenue through new client acquisition and strong member retention.
• Deliver exceptional member journeys and outcomes, elevate session quality, consultations and trials; ensure a seamless path from first purchase to long-term engagement.
• Ensure best-in-class PT operations, maintain strong in-club processes, system adherence, timely resolution of flagged sessions, and robust end-to-end member journeys.
• Recruit, develop and retain top PT talent, hire qualified trainers, deliver a structured 12-week onboarding, run mentorship programmes, workshops and targeted coaching.
• Build a high-performance culture aligned to our purpose, hold regular 1:1s and progression reviews, motivate through recognition, and foster a fun, results-driven team environment.
• Use data and digital to drive results, translate dashboards into weekly actions across penetration, productivity, conversion, bookings and churn; keep PT profiles compelling and up to date.
• Uphold brand standards, safety and compliance, ensure safe practice, safeguarding, floor standards, current certifications and up-to-date risk assessments.
• Collaborate cross-functionally to maximise impact, partner with GM, Product, Membership and Group Exercise to align targets, lead flow, promotions, pilots and new SOPs.

Education

Personal Trainer Level 3 or Level 4 or CIMSPA equivalent qualification

Job description

Virgin Active is seeking a Personal Training Manager to join our Product Team on a part-time basis in the United Kingdom. This role focuses on synchronising in-club PT offerings, driving client acquisition, retention and revenue through expert leadership and a data-driven approach.

You will recruit, develop and coach PT staff, deliver high-quality member journeys, uphold safety standards and collaborate with cross-functional teams to align targets and SOPs across the club network.