Part-Time Patient Services Assistant (Digital Front Desk)

Modality LLP; Nottingham; Presencial; GBP 12.000 - 17.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

NHS pension

27 days annual leave + bank holidays (

Employee discounts

Employee Assistance Programme (EAP)

Career development and education

Enhanced family-friendly policies

Flexible working options

Wellbeing support initiatives

Descripción de la vacante

Modality Partnership's Windmill Practice in Nottingham is seeking a Patient Services Assistant to join a team delivering digital, patient-facing services. You will manage appointments, answer queries, and signpost to the right colleagues, helping ensure a smooth, high-quality patient experience.

This role embraces technology and automation, offering flexible working options and a supportive, values-driven environment with NHS pension and career development opportunities.

Responsabilidades

• Managing appointments and patient enquiries using digital triage and online/face-to-face requests
• Handling administrative tasks with IT and automation
• Supporting the practice with flexibility, innovation and problem-solving
• Contributing as a confident and caring team member

Descripción del empleo

Modality Partnership's Windmill Practice in Nottingham is seeking a Patient Services Assistant to join a team delivering digital, patient-facing services. You will manage appointments, answer queries, and signpost to the right colleagues, helping ensure a smooth, high-quality patient experience.

This role embraces technology and automation, offering flexible working options and a supportive, values-driven environment with NHS pension and career development opportunities.