Part-Time Patient Services Advisor – Weekdays

Mploy Staffing Solutons; Dorchester; On-site; GBP 15,000 - 21,000; Part time

Job summary

Mploy Staffing Solutons is hiring a Patient Services Advisor in Dorchester & Portesham. Part-time, weekdays only, £12.71 per hour. You will be the first point of contact for patients, handling enquiries and guiding them to the right care, while managing appointments and basic administrative duties.

The role requires strong communication and IT skills, with experience in a customer-facing or administrative setting. Driving licence and access to a vehicle are preferred for site coverage.

Qualifications

• Experience in a customer-facing and/or administrative role.
• Excellent communication, organisation and IT skills.
• Reliable and able to work across multiple sites (Dorchester & Portesham).

Responsibilities

• Respond to patient enquiries in person and by telephone.
• Book, amend and cancel appointments.
• Direct patients to the appropriate clinician or service.
• Process repeat prescription requests.
• Update patient records and clinical systems accurately.
• Handle correspondence, scanning, filing and other admin tasks.
• Support clinical and non-clinical colleagues as required.
• Maintain patient confidentiality and provide high-standard customer service.

Skills

Customer-facing

Administrative experience

Communication skills

IT skills

Job description

Mploy Staffing Solutons is hiring a Patient Services Advisor in Dorchester & Portesham. Part-time, weekdays only, £12.71 per hour. You will be the first point of contact for patients, handling enquiries and guiding them to the right care, while managing appointments and basic administrative duties.

The role requires strong communication and IT skills, with experience in a customer-facing or administrative setting. Driving licence and access to a vehicle are preferred for site coverage.