Part-Time Patient Experience Coordinator

The Ravenswood; Ipswich; On-site; GBP 22,000 - 28,000; Part time

Benefits offered by this job

NHS Pension Scheme

Training and development opportunities

Supportive team environment

Competitive salary

Job summary

Ravenswood Medical Practice is seeking a part-time Patient Co-Ordinator to support the Practice Team and help ensure efficient day-to-day operations in Ipswich. You will handle patient correspondence, document processing, and accurate recording of information in patient records, with training provided.

The role offers a collaborative environment with an NHS Pension, training opportunities, and a friendly team. Ideally you are organized, reliable, and able to work calmly in a busy clinic.

Qualifications

• Excellent communication and interpersonal skills.
• Friendly and professional approach to patients and colleagues.
• Reliability and a strong work ethic.
• Flexibility and ability to work effectively as part of a busy team.
• Ability to remain calm and organized in a fast-paced environment.

Responsibilities

• Provide comprehensive administrative support to the Practice Team and contribute to the efficient running of the practice.
• Process patient correspondence and clinical documentation accurately and in accordance with practice procedures.
• Ensure that relevant information is appropriately recorded and coded within the patient's medical record.
• Maintain a high standard of accuracy and quality when processing patient information.

Skills

Communication

Interpersonal skills

Reliability

Teamwork

Calm under pressure

Job description

Ravenswood Medical Practice is seeking a part-time Patient Co-Ordinator to support the Practice Team and help ensure efficient day-to-day operations in Ipswich. You will handle patient correspondence, document processing, and accurate recording of information in patient records, with training provided.

The role offers a collaborative environment with an NHS Pension, training opportunities, and a friendly team. Ideally you are organized, reliable, and able to work calmly in a busy clinic.