Practice Administrator & Care Coordinator — Full/Part-Time

All Locations; Norwich; On-site; GBP 18,000 - 24,000; Full time

Job summary

Hoveton and Wroxham Medical Centre is seeking a well organised and motivated practice administrator to join us on a full- or part-time basis. Roles offer 8am–4pm or 8:30am–4:30pm, with potential two part-time positions making up a full-time equivalent.

The role provides comprehensive administrative support to doctors, clinical and management teams. You will handle clinical correspondence, medical records, NHS reports, cervical/screening data, and student training support, among other duties.

Qualifications

• Experienced administrator with excellent IT, time management and organisational skills.
• Ability to communicate effectively with colleagues and patients, maintaining confidentiality.

Responsibilities

• Scanning, summarising and coding of clinical correspondence per practice protocol.
• Summarising and management of medical records using the National Data Repository.
• Processing NHS reports and Admission & Discharge information.
• Recording vaccination and screening results in SystmOne.
• Supporting Nursing Team with Admin tasks for Cervical Screening Management Service.
• Processing GP transfers and insurance reports, invoicing and payments.
• Handling Subject Access Requests and non-NHS work with appropriate consent and invoicing.
• Taking and returning calls to facilitate timely communications; accurate data entry.
• Facilitating training content for students and room allocation.

Skills

IT skills

Time management

Organisational skills

Communication

Multi-tasking

Teamwork

Tools

SystmOne

Job description

Hoveton and Wroxham Medical Centre is seeking a well organised and motivated practice administrator to join us on a full- or part-time basis. Roles offer 8am–4pm or 8:30am–4:30pm, with potential two part-time positions making up a full-time equivalent.

The role provides comprehensive administrative support to doctors, clinical and management teams. You will handle clinical correspondence, medical records, NHS reports, cervical/screening data, and student training support, among other duties.