Patient Co-Ordinator

The Ravenswood; Ipswich; On-site; GBP 22,000 - 28,000; Part time

Benefits offered by this job

NHS Pension Scheme

Training and development opportunities

Supportive team environment

Competitive salary

Job summary

Ravenswood Medical Practice is seeking a part-time Patient Co-Ordinator to support the Practice Team and help ensure efficient day-to-day operations in Ipswich. You will handle patient correspondence, document processing, and accurate recording of information in patient records, with training provided.

The role offers a collaborative environment with an NHS Pension, training opportunities, and a friendly team. Ideally you are organized, reliable, and able to work calmly in a busy clinic.

Qualifications

• Excellent communication and interpersonal skills.
• Friendly and professional approach to patients and colleagues.
• Reliability and a strong work ethic.
• Flexibility and ability to work effectively as part of a busy team.
• Ability to remain calm and organized in a fast-paced environment.

Responsibilities

• Provide comprehensive administrative support to the Practice Team and contribute to the efficient running of the practice.
• Process patient correspondence and clinical documentation accurately and in accordance with practice procedures.
• Ensure that relevant information is appropriately recorded and coded within the patient's medical record.
• Maintain a high standard of accuracy and quality when processing patient information.

Skills

Communication

Interpersonal skills

Reliability

Teamwork

Calm under pressure

Job description

Ravenswood Medical Practice has an exciting opportunity for a part-time Patient Co-Ordinator, working 32 hours per week, with working days to be agreed.,

• Provide comprehensive administrative support to the Practice Team and contribute to the efficient running of the practice.
• Process patient correspondence and clinical documentation accurately and in accordance with practice procedures.
• Ensure that relevant information is appropriately recorded and coded within the patient's medical record.
• Maintain a high standard of accuracy and quality when processing patient information.

About us

You will be joining our large and supportive medical practice team, comprising:

• 10 GPs
• 5 Paramedics
• 11 members of the Nursing Team
• 12 members of the Administration Team
• 12 members of the Reception Team

Together, we provide care to a patient population of approximately 15,000 patients. We are a friendly, forward-thinking PMS practice, with patient care at the heart of everything we do. We are committed to providing a supportive working environment and encouraging our staff to develop both personally and professionally.

You will need to demonstrate:

• Excellent communication and interpersonal skills
• A friendly and professional approach to patients and colleagues
• Reliability and a strong work ethic
• Flexibility and the ability to work effectively as part of a busy team
• The ability to remain calm and organised in a fast-paced environment

Previous experience in a GP practice or healthcare setting would be advantageous, although full training will be provided to the right candidate. If you are approachable, organised and committed to providing excellent patient care, we would be delighted to hear from you.

Benefits

• Competitive salary
• Membership of the NHS Pension Scheme
• Excellent personal and professional support
• Training and development opportunities, as appropriate to the role
• A friendly and supportive team environment