Part-Time Patient Concierge – GP Receptionist

Elm Lane & Chapeltown Surgery; Sheffield; On-site; GBP 10,000 - 40,000; Part time

Job summary

A healthcare facility in Sheffield is looking for a part-time GP Receptionist to join their friendly practice. The ideal candidate will have experience in customer service, strong telephone and computer skills, and flexibility to cover colleagues as needed. Responsibilities include directing patients, processing prescriptions, and managing enquiries. The position offers a working week that could include full days and mornings, with the opportunity for further career development. Access to a car is beneficial for the role.

Benefits

Training and career development opportunities

On-site staff parking

Qualifications

• Previous reception or customer care experience.
• Previous experience in NHS/Healthcare setting.

Responsibilities

• Open and close surgery premises, including checking and securing the premises.
• Receive and direct patients on arrival.
• Process requests for repeat prescriptions.
• Deal with general enquiries and make appointments.
• Ensure premises are tidy and ready for the day.

Skills

Organisational skills

Good communication skills

Good telephone handling skills

Ability to work calmly under pressure

High level of confidentiality

Education

Good general standard of education including English and Maths (A to D)

Customer Care or Administration qualification

Job description

A healthcare facility in Sheffield is looking for a part-time GP Receptionist to join their friendly practice. The ideal candidate will have experience in customer service, strong telephone and computer skills, and flexibility to cover colleagues as needed. Responsibilities include directing patients, processing prescriptions, and managing enquiries. The position offers a working week that could include full days and mornings, with the opportunity for further career development. Access to a car is beneficial for the role.