Part Time Mobile Library Supervisor (HGV Class 2 Driver)

Essex County Council; Colchester; On-site; GBP 26,000 - 29,000; Part time

Benefits offered by this job

Local Authority Pension Scheme

26 days annual leave

Job summary

Essex County Council is seeking a Part Time Mobile Library Supervisor (HGV Class 2 Driver) to manage a mobile library, drive a 12-ton vehicle, and supervise services across Essex on a 3-week rota. The role is fixed term for 6 months with potential extension.

Based in Witham with duties across villages, the post requires a current HGV Class 2 licence and a focus on excellent customer service within a county-wide library network.

Qualifications

• Current HGV Class 2 driving licence.
• Experience in a customer-focused environment.
• Comfort with ICT equipment and IT package use.
• Knowledge of Health and Safety procedures.
• Knowledge of Data Protection (GDPR) and FOI legislation.

Responsibilities

• Manage a mobile library including stock movement and customer service.
• Drive and supervise mobile library services across Essex on a 3-week rota.
• Maintain vehicles and carry out routine checks and upkeep.
• Assist in promoting and delivering the library outreach program.
• Provide high-quality customer care and act as first point of contact for the public.

Skills

HGV Class 2 Licence

Customer service

IT skills

Health and Safety knowledge

Data Protection/GDPR knowledge

Tools

Microsoft Office

Job description

Part Time Mobile Library Supervisor (HGV Class 2 Driver)

Fixed Term, Part Time

£25,959 to £28,621 Per Annum, full time equivalent

Location: Witham

Closing Date: Sunday 27th September 2026 at 11.59pm.

Please note that visa sponsorship is not available for this role. Applicants must have a current, unrestricted right to work in the UK.

Applicants must have a current HGV class 2 driving licence and must be able to drive a 12-ton vehicle.

Working 14.5 hours per week on a 3-week rotation, with a requirement to be flexible to meet the needs of the service.

• Week 1: Thursday and Friday
• Week 2: Friday and Saturday
• Week 3: Tuesday and Wednesday

Earliest start times are approximately 8am with the latest finish time being approximately 6pm.

Actual earnings based on 14.5 hours per week are £10,173 to £11,216 per annum.

Please note that this is a fixed term contract / secondment opportunity for a period of 6 months, with the potential to extend this term.

Interview Date: Wednesday 7th October 2026.

The Opportunity

Managing a mobile library including using library systems, moving physical stock, and dealing with customers.

The role is based out of Witham Essex, but will be driving the mobile library across villages in Essex on a 3-week rota system.

Essex County Council (ECC) is one of the largest and most dynamic local authorities in the UK and is undergoing significant transformational change to further enhance customer focus, service, and delivery. The mobile library service is instrumental in providing a library service to our harder to reach residents due to mobility or geographical constraints.

The Mobile Library Supervisor has a sound working knowledge of Customer Services and specific business processes. They provide an efficient and effective mobile library service by carrying out the day-to-day operation, driving and supervision of mobile library services, maintaining a high level of customer care, acting as the first point of contact for public access to council services and undertaking a range of tasks that support the delivery of a quality service.

They assist in promoting and providing the library outreach program throughout the county, including to audiences identified in the Outreach Service plan.

Why work with us?

• Essex County Council is the 2ndlargest Local Authority in the United Kingdom so you would be joining a huge organisation.
• 26 days annual leave plus bank holiday, full time equivalent.
• Local Authority Pension Scheme.
• Make a difference to the local community.
• Work for a high performing team with great team morale and friendly, helpful, and supportive colleagues.
• Great training pathways. Encouragement to all staff for their continual professional development.

Accountabilities

• To welcome library users and help to deliver a quality service, working at the base or other appropriate Library as required
• To undertake all stock circulation procedures including: issue and discharge of loanable items, membership routines, reservation procedures, stock maintenance, overdue procedures, to sort, shelve and tidy returned material, to collect fines and other income, to liaise with library staff on stock exchange and other procedures including attendance at meetings as required.
• To maintain and clean the vehicles in accordance with the requirements set out on the daily log sheet book including delivery and collection of vehicles for maintenance/repair.
• To help customers with their enquiries and use information communications technology (ICT) equipment where provided.
• To deliver books and equipment as required.
• To comply with the individual (and line management) responsibilities for Health Safety & Welfare in the workplace, including ensuring safeguarding children, in accordance with work role.
• To participate in training and development and be responsible for self-development.
• To support the implementation of the Service Plan, being proactive in the promotion and marketing of all services, to contribute to the provision of statistical returns and to be involved in informal customer consultation.
• To carry out such other appropriate duties as may be required.

The Experience You Will Bring

• Current HGV class 2 driving licence and able to drive a 12-ton vehicle
• Experience of driving large vehicles and carrying out routine vehicle checks
• At least 21 years old (for insurance purposes)
• Demonstrable experience of working in a customer focused environment.
• Future and improvement focused approach, embracing and advocating change with the ability to deliver new ways of working.
• Able to deliver quality customer service, understanding of dealing with elderly people
• Previous experience of using IT equipment / IT skills, including Microsoft Offices Packages.
• Knowledge of Health and Safety procedures and processes.
• Knowledge of Data Protection (GDPR) and Freedom of Information legislation.
• Ability to analyse and interpret information to identify trends.