Part-Time Medical Secretarial Specialist – Admin Support

University Hospitals of Derby and Burton NHS Foundation Trust; East Midlands; On-site; GBP 21,000 - 25,000; Part time

Job summary

University Hospitals of Derby and Burton NHS Foundation Trust is seeking two part-time Support Medical Secretaries for the Urology Service. This role supports 12 Consultants, Registrars and Clinical Nurse Specialists with typing, patient pathways, waiting lists and appointment scheduling, while handling patient and healthcare professional inquiries.

The successful applicants will bring strong organisational and communication skills, the ability to work under pressure, and a proactive approach to

Qualifications

• Previous medical secretarial or relevant administrative experience.
• Good understanding of appointment scheduling and waiting list management processes.
• Knowledge of medical terminology advantageous but not essential.

Responsibilities

• Act as point of contact for patients and medical staff on behalf of the consultant and team.
• Edit and despatch clinical correspondence within agreed timescales and quality standards.
• Ensure urgent test results/correspondence are brought to the immediate attention of the Consultant or team.
• Understand the 18-week RTT process and Trust Patient Access Policy and adhere to them.
• Inform patients/clinicians of outcomes and information to influence service delivery.
• Liaise with wards and departments within the hospital.
• Elevate urgent problems to a senior manager.
• Undertake training as required by the Trust.

Skills

Medical secretarial experience

Appointment scheduling

Waiting list management

Communication skills

Job description

University Hospitals of Derby and Burton NHS Foundation Trust is seeking two part-time Support Medical Secretaries for the Urology Service. This role supports 12 Consultants, Registrars and Clinical Nurse Specialists with typing, patient pathways, waiting lists and appointment scheduling, while handling patient and healthcare professional inquiries.

The successful applicants will bring strong organisational and communication skills, the ability to work under pressure, and a proactive approach to