Medical Secretarial Coordinator: Patient Pathways & Scheduling

University Hospitals of Derby and Burton NHS Foundation Trust; Cromford CP; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Car schemes

Onsite fitness classes

Discounted gym membership

Employee assistance programme

Job summary

University Hospitals of Derby and Burton NHS Foundation Trust is seeking a full-time Medical Secretarial Team member to support 8 Consultants, Registrars and Clinical Nurse Specialists. You will prepare clinical correspondence, manage waiting lists and patient pathways, and handle telephone enquiries in a busy vascular service.

The role requires strong organisational skills, accuracy under pressure and the ability to work both independently and as part of a team.

Qualifications

• Previous medical secretarial or administrative experience preferred.
• Experience with appointment scheduling and waiting list management is advantageous.
• Good understanding of medical terminology is helpful but not essential.

Responsibilities

• Typing and dispatch of clinical correspondence for NHS medical patients.
• Manage patient pathways and waiting lists in line with 18 weeks guidelines.
• Provide diary management and scheduling of appointments for consultants and staff.
• Answer telephone enquiries from patients and healthcare professionals with courtesy and professionalism.
• Support booking patients for surgery and general administrative tasks.

Skills

Typing

Diary management

Administrative support

Communication

Tools

Word

Excel

T-Pro

Ormis

Cito

Email systems

Job description

University Hospitals of Derby and Burton NHS Foundation Trust is seeking a full-time Medical Secretarial Team member to support 8 Consultants, Registrars and Clinical Nurse Specialists. You will prepare clinical correspondence, manage waiting lists and patient pathways, and handle telephone enquiries in a busy vascular service.

The role requires strong organisational skills, accuracy under pressure and the ability to work both independently and as part of a team.