Patient Services Associate - Part Time Medical Receptionist

Abbey Grange Medical Practice; Leeds; On-site; GBP 12,000 - 18,000; Part time

Job summary

Abbey Grange Medical Practice is seeking a part-time receptionist to join a friendly, experienced team on a fixed-term 12-month contract. The role covers 24 hours per week over four days and places you as the frontline contact for patients, managing access, communications and administrative workflows.

You will greet patients, check them in, handle telephone enquiries, support care navigation and new registrations, process prescriptions, data-entry, and general admin while upholding

Qualifications

• Previous receptionist experience in medical/GP settings preferred.
• Strong communication and organisational skills.
• Ability to handle confidential information with discretion.

Responsibilities

• Greet patients and direct them professionally to appropriate services.
• Check in patients and manage appointment bookings on the system.
• Answer and triage telephone calls, record messages and relay information.
• Process repeat prescriptions and manage post and correspondence as required.
• Maintain data entry and general admin tasks while upholding confidentiality and health and safety guidelines.

Skills

Customer service

Telephone handling

Data entry

Administration

Reception duties

Tools

Choose & Book system

Job description

Abbey Grange Medical Practice is seeking a part-time receptionist to join a friendly, experienced team on a fixed-term 12-month contract. The role covers 24 hours per week over four days and places you as the frontline contact for patients, managing access, communications and administrative workflows.

You will greet patients, check them in, handle telephone enquiries, support care navigation and new registrations, process prescriptions, data-entry, and general admin while upholding