Medical Receptionist & Front Desk Admin (Part-Time)

NHS Lothian; City of Edinburgh; On-site; GBP 11,000 - 13,000; Part time

Job summary

Sighthill Red Medical Practice in Edinburgh is seeking a part-time medical receptionist to join our small, friendly team. The role covers the busy reception desk Monday to Friday, 2pm to 6pm, totaling 20 hours per week, with pro-rata alignment within Band 2.

The ideal candidate will deliver excellent customer service, possess IT skills, have a pleasant telephone manner, and be experienced in a medical practice setting.

Qualifications

• Excellent customer service and IT skills.
• Pleasant telephone manner.
• Experience in a medical practice setting.
• Typing skills and ability to work in a team.

Responsibilities

• Cover the busy reception desk Monday to Friday 2pm–6pm.
• Assist with staff absences/holidays as necessary.
• Typing tasks and basic administrative duties.
• Use IT systems to support patient administration.

Skills

Customer service

IT skills

Telephone manner

Typing

Medical practice experience

Tools

Vision

Docman

SCI Store

SCI Gateway

Word

Excel

Job description

Sighthill Red Medical Practice in Edinburgh is seeking a part-time medical receptionist to join our small, friendly team. The role covers the busy reception desk Monday to Friday, 2pm to 6pm, totaling 20 hours per week, with pro-rata alignment within Band 2.

The ideal candidate will deliver excellent customer service, possess IT skills, have a pleasant telephone manner, and be experienced in a medical practice setting.