Part-Time Luxury Hotel Receptionist — Perks & Growth

The Oxford Collection; Oxford; Hybrid; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Meals on duty

50% discount on food in restaurants

Recruitment incentive up to £700

Uniform provided

Employee Assistance Programme

Job summary

The Oxford Collection is seeking a part-time Hotel Receptionist for its Old Parsonage Hotel in Oxford. You will welcome guests, provide information about facilities and services, and manage smooth check-ins and check-outs with accurate billing.

Ideal candidates will be fluent in English, have strong IT skills, and thrive under pressure in a luxury 5-star environment. Perks include meals on duty, staff discounts, and development opportunities within the company.

Qualifications

• Fluent in verbal and written English.
• Strong IT literacy.
• Experience in a luxury hotel environment is beneficial.
• Able to work under pressure.
• Excellent attention to detail.

Responsibilities

• Welcome guests by phone or in person in a friendly, accommodating manner.
• Provide information about hotel facilities, services, and local information.
• Handle check-ins/outs with correct rates and billing, process payments.
• Offer informative show-rounds of hotel, restaurant, and private dining.
• Assist guests with luggage using stairs, as there is no lift in the building.

Skills

Guest service

Work under pressure

Attention to detail

Organizational skills

IT literacy

Excellent communication

Willingness to learn

5-star luxury experience

Job description

The Oxford Collection is seeking a part-time Hotel Receptionist for its Old Parsonage Hotel in Oxford. You will welcome guests, provide information about facilities and services, and manage smooth check-ins and check-outs with accurate billing.

Ideal candidates will be fluent in English, have strong IT skills, and thrive under pressure in a luxury 5-star environment. Perks include meals on duty, staff discounts, and development opportunities within the company.