Housekeeping Attendant

Old Parsonage Hotel; Oxford; On-site; GBP 15,153 - 20,664; Full time

Benefits offered by this job

Meals on duty

50% discount on food within our hotels

Up to £700 recruitment incentive

Employee Assistance Programme

Opportunities to develop within our公司

Uniform provided

Pension scheme

28 days holiday inclusive of bankhols

Birthday day off

Team awards and prizes

Hospitality Rewards discounts and GP

Job summary

Old Parsonage Hotel in Oxford is seeking a Housekeeping Attendant to join our five-star team. You will help maintain the highest cleanliness standards across bedrooms, sitting rooms and bathrooms, with turnover and restaurant cleaning as required.

Working 32.5 hours across five days, 8:30am–3pm, with regular turn-down shifts and a potential part-time option. OTE up to £13.50/hour (£22,815/year) including discretionary service charge; training is provided and career development opportunities are

Qualifications

• Experience in similar hotels is beneficial, training will be provided.
• Able to deliver memorable guest experiences with a positive can-do attitude.
• Maintaining polite and professional manners at all times.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Making up beds, cleaning and setting up sitting room, bedroom and bathroom according to hotel standards
• Turn down and restaurant cleaning
• Keeping linen areas stocked

Skills

Attention to detail

Teamwork

Customer service

Pressure handling

Job description

We are looking for a Housekeeping Attendant to join our team at the luxurious five-star plus Old Parsonage Hotel, which is part of ‘The Oxford Collection’; a small, privately owned group of two luxury 5* hotels and apartments, three restaurants that consists of the Old Bank Hotel, the Old Parsonage Hotel, 36 St Giles, Parsonage Grill, Gees Restaurant & Bar, and Quod Restaurant & Bar. We have 80 bedrooms across three iconic properties in central Oxford, with unrivalled views across the city’s beautiful skyline.

We offer support, training, and development opportunities to help your career flourish. We believe that investment in each and every one of our ‘collectives’ is key to the success of our business and the happiness of our customers. As a member of the team, we are looking for an exceptional candidate who shares these values.

Our Housekeeping team is key in providing the highest level of cleanliness for our hotel and restaurant guests. You will be keen and hardworking with an interest in hospitality.

Responsibilities of the role include:

• Making up beds, cleaning and setting up sitting room, bedroom and bathroom according to hotel standards
• Turn down and restaurant cleaning
• Keeping linen areas stocked

Housekeeping Attendant requirements:

• Thrive on giving guests a memorable experience
• Be able to work under pressure
• Enjoy working as part of a team in a fast-paced environment
• Have high-level attention to detail and a positive can-do attitude, with a keen willingness to learn
• Maintaining polite and professional manners at all times
• Experience working in similar hotels is beneficial, although full training will be provided

Working 32.5 hours per week over 5 days, 8:30am-3pm plus regular turn-down and restaurant cleaning shifts (Monday-Sunday rota with 2 days off) with an OTE up to £13.50 per hour, £22,815.00 per annum, including non-contractual service charge (tronc).

Part-time hours may also be considered.

Housekeeping Attendant Benefits:

• Meals on duty
• 50% discount on food within our restaurants
• Up to £700 recruitment incentive
• Membership to our Employee Assistance Programme with Hospitality Action
• Over time, opportunities to develop within our Company
• Uniform provided
• Pension scheme
• 28 days holiday inclusive of bank holidays per annum (pro-rata)
• A paid day off on your birthday
• Team awards and prizes
• Hospitality Rewards: offering discounted gym membership, high-street and online shopping discounts, discounted vouchers, a cashback card, and 24/7 online GP service

Eligibility to work within the UK must be proven and two references should be available on request.