Part-Time Internal Sales & Admin Coordinator

DS Smith Plc; Lockerbie; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Competitive salary (pro rated)

25 days holiday plus bank holidays (pr

Pension scheme, life assurance and in)

Employee Assistance Programme

Employee Discounts

Cycle to work scheme

Job summary

DS Smith Plc in Lockerbie is seeking an Internal Sales Administrator for a part-time, 16-hour week role to support our Customer Services and Sales teams. You will handle administrative tasks, coordinate customer information, and help deliver a smooth customer experience.

You'll work with external sales and site teams, maintain records, produce reports, and support process improvements. Full training will be provided; previous experience in admin and a collaborative approach are valued.

Qualifications

• Strong administrative experience, ideally within a manufacturing or production environment.
• Confident user of Microsoft Office applications including Excel, Outlook, Word and Teams
• Excellent organisational skills with the ability to manage multiple priorities effectively
• Strong attention to detail and accuracy
• A positive, flexible and customer-focused approach
• Ability to work independently whilst building strong relationships across the business
• Excellent communication and interpersonal skills

Responsibilities

• Act as a key point of contact for customers and internal stakeholders
• Support the administration of customer accounts and sales activities
• Maintain accurate records, reports and system information
• Work collaboratively with external sales and site teams to ensure smooth communication and coordination
• Assist with customer enquiries and provide timely updates when required
• Support continuous improvement of administrative processes and ways of working
• Ensure all information is processed accurately and in line with company procedures

Skills

Administrative experience

MS Office proficiency

Organisational skills

Communication skills

Independent worker

Customer-focused

Interpersonal skills

Tools

Microsoft Office (Excel, Outlook, Word, Teams)

Job description

DS Smith Plc in Lockerbie is seeking an Internal Sales Administrator for a part-time, 16-hour week role to support our Customer Services and Sales teams. You will handle administrative tasks, coordinate customer information, and help deliver a smooth customer experience.

You'll work with external sales and site teams, maintain records, produce reports, and support process improvements. Full training will be provided; previous experience in admin and a collaborative approach are valued.