Part-Time Internal Sales & Customer Support Admin

DS Smith Europe; Lockerbie; On-site; GBP 9,000 - 13,000; Part time

Benefits offered by this job

Flexible job share

Pro-rated salary

Pension scheme

Life assurance

Income protection

Employee Assistance Programme

Employee Discounts

Cycle to work scheme

Job summary

DS Smith Europe in Lockerbie is seeking an Internal Sales Administrator for a part-time 16‑hour‑per‑week role in a busy manufacturing environment. You will be the first point of contact for customers, support the sales team and help coordinate processes.

This job share offers flexible hours with training provided, a pro-rated salary and benefits, and opportunities to develop knowledge of our products, systems and manufacturing processes within a collaborative team.

Qualifications

• Strong administrative experience, ideally within a manufacturing environment.
• Confident user of Microsoft Office applications including Excel, Outlook, Word and Teams.
• Excellent organisational skills with the ability to manage multiple priorities effectively.
• Strong attention to detail and accuracy.
• A positive, flexible and customer-focused approach.
• Ability to work independently whilst building strong relationships across the business.
• Excellent communication and interpersonal skills.

Responsibilities

• Act as a key point of contact for customers and internal stakeholders.
• Support the administration of customer accounts and sales activities.
• Maintain accurate records, reports and system information.
• Work collaboratively with external sales and site teams to ensure smooth communication and coordination.
• Assist with customer enquiries and provide timely updates when required.
• Support continuous improvement of administrative processes and ways of working.
• Ensure all information is processed accurately and in line with company procedures.

Skills

Administrative experience

Microsoft Office

Organisational skills

Attention to detail

Customer-focused

Communication skills

Independent worker

Interpersonal skills

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Microsoft Teams

Job description

DS Smith Europe in Lockerbie is seeking an Internal Sales Administrator for a part-time 16‑hour‑per‑week role in a busy manufacturing environment. You will be the first point of contact for customers, support the sales team and help coordinate processes.

This job share offers flexible hours with training provided, a pro-rated salary and benefits, and opportunities to develop knowledge of our products, systems and manufacturing processes within a collaborative team.