Customer-Focused Sales Admin Specialist (Part-Time, 31hrs)

Total Marketing Support Limited; Lockerbie; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Competitive salary

Pension scheme

Life assurance

Income protection

Employee Assistance Programme

Employee Discounts

Cycle to work

25 days holiday

Job summary

DS Smith is seeking an enthusiastic, proactive Customer Services assistant at our Lockerbie site to support administrative processes and act as the main point of contact for customers.

You will work with external sales and onsite teams, ensure information is accurate, and gain full training on our business system and products.

This role is part of our site team, offering a friendly environment, and requires attention to detail.

Qualifications

• Computer literate, confident with Microsoft packages.
• Relevant administration experience in manufacturing environment.
• Able to work independently and build strong relationships.
• Positive can-do attitude.
• Strong organisational skills with multitasking ability.

Responsibilities

• Support administrative processes for customers.
• Be the point of contact for existing and potential customers.
• Collaborate with sales and onsite teams to ensure accurate reporting.
• Maintain up-to-date process information and documentation.

Skills

MS Excel

MS Outlook

MS Word

MS Teams

Customer service

Data accuracy

Tools

ERP system

CRM software

Job description

DS Smith is seeking an enthusiastic, proactive Customer Services assistant at our Lockerbie site to support administrative processes and act as the main point of contact for customers.

You will work with external sales and onsite teams, ensure information is accurate, and gain full training on our business system and products.

This role is part of our site team, offering a friendly environment, and requires attention to detail.