Part-Time HR Service Specialist – Employee Lifecycle

VolkerWessels UK; Hoddesdon; On-site; GBP 17,000 - 25,000; Part time

Benefits offered by this job

Competitive salary

Competitive annual leave

Birthday day off

Private medical care

Pension

Life Assurance

Cycle to Work scheme

Training and development opportunities

Flexible working opportunities

Employee Assistance programme

Mental health and well-being support

24/7 Virtual GP service

Job summary

VolkerWessels UK is recruiting a part-time HR Service Coordinator for our HR Shared Services team in Hoddesdon. You’ll support colleagues across the business with onboarding, contractual changes, and maintaining accurate employee records.

Reporting to the Team Leader, you will deliver a high-quality HR transactional service, provide guidance, and assist with reporting and projects. Strong organisation and communication are essential.

Qualifications

• Experience in customer service, shared services, or contact centre environments.
• Strong communication skills across phone, email, and in-person interactions.
• Excellent stakeholder management and relationship-building abilities.

Responsibilities

• Deliver a high-quality HR transactional service across the employee lifecycle.
• Provide first-line HR guidance and support per policies and SLAs.
• Process HR documentation including offers, contracts, and amendments.
• Maintain accurate HR data and contribute to reporting/MI.
• Build strong relationships with stakeholders and deliver outstanding service.
• Support continuous improvement within the HR Service Centre.
• Develop knowledge across HR processes to support a flexible team.
• Assist with HR projects as required.

Skills

Customer service

Communication

Organisational skills

Stakeholder management

Attention to detail

Education

GCSE English (Grade C/4 or above)

Tools

iTrent

ServiceNow

Job description

VolkerWessels UK is recruiting a part-time HR Service Coordinator for our HR Shared Services team in Hoddesdon. You’ll support colleagues across the business with onboarding, contractual changes, and maintaining accurate employee records.

Reporting to the Team Leader, you will deliver a high-quality HR transactional service, provide guidance, and assist with reporting and projects. Strong organisation and communication are essential.