Part-Time HR & Governance Specialist

Citizens Advice Ltd; West of England; On-site; GBP 28,000 - 38,000; Part time

Job summary

Citizens Advice Bristol is seeking an organised, proactive HR & Governance Officer to support day-to-day HR and governance operations. The role blends HR administration with Board support, liaising with the CEO, managers, trustees and external advisers to maintain accurate, compliant records.

Approximately 1.5 days per week on HR tasks and 0.5 day on governance, with scope to develop processes and contribute to an inclusive, well‑organised working environment in a local charity context.

Qualifications

• Knowledge of UK employment legislation and good HR practice.
• Excellent organisational and administrative skills.
• Strong written and verbal communication skills.
• Experience maintaining accurate records and managing deadlines.
• Experience handling confidential information.
• Good IT skills, including Microsoft 365 and Google Workspace.
• Ability to work independently and use initiative.
• Professional, approachable and supportive manner.
• Ability to work with people at all levels.
• Knowledge of charity governance and Charity Commission requirements.

Responsibilities

• Maintain accurate employee records and HR documentation.
• Keep records of annual leave, sickness, training, supervision, probation and performance reviews.
• Maintain a schedule of key HR dates and ensure managers are reminded of relevant actions and deadlines.
• Support recruitment, including preparing adverts, arranging interviews and communicating with candidates.
• Coordinate references, right-to-work checks, DBS and other pre-employment checks.
• Prepare contracts, offer letters and other employment documentation.
• Coordinate onboarding and ensure induction and training requirements are completed.
• Act as a first point of contact for routine HR queries and liaise with external HR advisers, WorkNest, where appropriate.
• Coordinate staff training and maintain accurate training records.
• Provide governance support to CEO, Chair and Board of Trustees.
• Maintain trustee register and governance records.
• Maintain annual governance and Board calendar.
• Coordinate Board, committee and AGM meetings.
• Prepare meeting papers, agendas and supporting documentation.
• Produce accurate minutes and action logs and ensure follow-up.
• Maintain records relating to trustee appointments, terms of office, declarations of interest and conflicts of interest.
• Support induction of new trustees.
• Maintain governance policies.
• Assist with Charity Commission, annual reporting and other statutory requirements.
• Maintain governance and policy review schedules and monitor deadlines.

Skills

UK employment law

Organisational skills

Communication skills

Records management

Confidential information handling

IT skills

Independent working

Professional demeanour

Stakeholder collaboration

Charity governance knowledge

Job description

Citizens Advice Bristol is seeking an organised, proactive HR & Governance Officer to support day-to-day HR and governance operations. The role blends HR administration with Board support, liaising with the CEO, managers, trustees and external advisers to maintain accurate, compliant records.

Approximately 1.5 days per week on HR tasks and 0.5 day on governance, with scope to develop processes and contribute to an inclusive, well‑organised working environment in a local charity context.