Part-Time Housing Officer - Safe Homes & Tenant Support

CIH International Housing Group; Halifax; Sur place; GBP 17 000 - 21 000; Temps partiel

Avantages offerts par ce poste

Employee Assistance Programme

6 weeks holiday (pro rata)

Résumé du poste

Horton Housing is recruiting a Housing Officer in Halifax for a permanent part-time role (3 days/week, 21 hours). The post oversees safety checks, rent queries, and tenancy administration, reporting to the Scheme Manager.

The role requires strong housing management knowledge, effective communication with tenants, and a proactive approach to health and safety. The full-time equivalent salary is £27,588; part-time pro rata is £16,552.80 per annum, with 6 weeks holiday plus bank holidays and access

Qualifications

• Empathetic and respectful approach to tenants facing difficulties.
• Excellent communication and listening to understand tenants' needs.
• Resilient, able to meet deadlines and stay organised.
• Observant, proactive in identifying risks and following policies.
• Good ICT skills and experience with housing-related systems.
• Understanding of social housing, health and safety, rent and reporting.

Responsabilités

• Carry out regular property checks to ensure safety and H&S compliance.
• Observe and report repairs and hazards promptly.
• Lead health and safety checks including alarms and legionella testing.
• Conduct welfare checks and liaise with tenants and Rents team on queries.
• Assist with referrals, assessments, tenancy sign-ups and anti-social behaviour.
• Manage void properties: cleaning, furnishing and re-let activities.

Connaissances

Empathy

Communication

Resilience

Organisation

ICT skills

Social housing knowledge

Description du poste

Horton Housing is recruiting a Housing Officer in Halifax for a permanent part-time role (3 days/week, 21 hours). The post oversees safety checks, rent queries, and tenancy administration, reporting to the Scheme Manager.

The role requires strong housing management knowledge, effective communication with tenants, and a proactive approach to health and safety. The full-time equivalent salary is £27,588; part-time pro rata is £16,552.80 per annum, with 6 weeks holiday plus bank holidays and access