Part-Time Hospital Retail Trolley & Café Assistant

Royal Voluntary Service; Norwich; Sur place; GBP 14 000 - 21 000; Temps partiel

Avantages offerts par ce poste

26 days holiday pro rata

Volunteer leave

Sick pay (company)

Pension scheme

Employee assistance programme

Training and development

Résumé du poste

Royal Voluntary Service in Norwich is recruiting a part-time Retail Customer Assistant to join our hospital trolley service. The role offers a friendly team environment and a competitive hourly rate of £12.71, with an equivalent full-time salary around £23,136 per year.

You will support daily trolley operations at Norfolk and Norwich Hospital, serving patients and staff with empathy, handling till payments, and working with volunteers.

Qualifications

• Experience in retail is beneficial; training will be provided.
• Customer service in hospital or care settings is advantageous.
• Good communication with patients, staff and visitors is essential.

Responsabilités

• Provide friendly, empathetic customer service on wards and in cafés.
• Set up, take out, and pack away the trolley; keep it stocked for ward visits.
• Greet patients and staff, inform about products, take orders and process payments.
• Support and train volunteers during trolley service shifts.
• Maintain cleanliness and stock displays to NHS standards.

Connaissances

Customer service

Communication

Teamwork

EPOS systems

Numeracy

Literacy

Flexible hours

Outils

EPOS systems

Description du poste

Royal Voluntary Service in Norwich is recruiting a part-time Retail Customer Assistant to join our hospital trolley service. The role offers a friendly team environment and a competitive hourly rate of £12.71, with an equivalent full-time salary around £23,136 per year.

You will support daily trolley operations at Norfolk and Norwich Hospital, serving patients and staff with empathy, handling till payments, and working with volunteers.